Showing posts with label Chexsystems FAQ. Show all posts
Showing posts with label Chexsystems FAQ. Show all posts

Monday, March 4, 2013

Frequently asked question on Chexsystems

Below list of Frequently asked question on Chexsystems. It have been circulating around for years. So i compiled all the question for you to search on search engine.

Who is Chex Systems, Inc?

Is ChexSystems a credit bureau?

How long does the report stay on file? How do I get it deleted?

My account was paid. Why wasn't the report removed?

How can I see what is in my file?

Why does my consumer report only show the last 4 digits of my Social Security number, Driver's License number and/or account number?

How do I dispute information?

How do I add a statement to my file?

Why do I have to give you personal information, like my Social Security number and Driver's License number?

Why did you decline my account?

Why can't I get a copy of my spouse's report?

What does NSF activity mean?

How can I opt-out of pre-screened offers of credit?

Are all consumers subject to pre-screened offers of credit?

Who has access to my consumer file?

How do you handle online security?

How can I tell if my online session is encrypted?

What are my rights as a consumer under the FCRA?

I am a victim of identity theft. What rights do I have?

What if I still have questions? How do I contact ChexSystems?

Sunday, January 3, 2010

ChexSystems Information and Guide:www.ckfraud.org

What is ChexSystems?

ChexSystems provides deposit account verification services to its financial institution members to aid them in identifying account applicants who may have a history of account mishandling (for example, people whose accounts were overdrawn and then closed by them or by their bank). ChexSystems is also licensed to do business as ChexSystems Collection Agency providing debt collection services to members participating in this service.

Is ChexSystems a credit bureau?

ChexSystems is a consumer-reporting agency governed by the Fair Credit Reporting Act (FCRA) and other laws. ChexSystems Collection Agency is a debt collector subject to the Fair Debt Collection Practices Act (FDCPA) and other laws. The Federal Trade Commission enforces the FCRA and FDCPA.

How long does the report stay on file?
How do I get it deleted?

Each report submitted to ChexSystems remains on our files for five years, unless the bank or credit union that filed the report requests its removal or ChexSystems becomes obligated to remove it under applicable law. The decision to delete a report is entirely up to each bank or credit union and its individual policies.

I paid the bank. Why wasn't the report removed?

A reporting member is under no obligation to remove an accurate report of account mishandling due to payment of monies owed. However, if a collection amount is reported, the member is obligated to mark the account as paid.

How can I see what is in my file?

You can order a copy of your report from ChexSystems.

How do I dispute information?

ChexSystems Consumer Relations Department helps people who believe their file contains misinformation. Visit disputes for more information.

Why do I have to give you personal information, like my social security number and drivers license number?

ChexSystems ask for this information to ensure that they make a complete and accurate search and are able to identify all information that may pertain to you.

Why did you tell the bank not to open an account for me?

ChexSystems neither approves nor declines accounts for banks and credit unions. The decision is entirely up to them.

Why wasn't my ChexSystems report removed when I filed bankruptcy?

A bankruptcy filing only affects the collection of outstanding debts. It does not require the removal of accurate factual information concerning your account.

Why can't I get a copy of my spouse's report?

ChexSystems is required by law to deal directly with the individual to whom the information pertains. They strictly adhere to this to protect consumer privacy. To discuss the information with anyone else, ChexSystems must receive a notarized Power of Attorney or specific written instructions, signed by the consumer whose information is being requested, authorizing ChexSystems to disclose the information to the person named in the Power of Attorney.

What does NSF activity mean?

NSF ­ or non-sufficient funds ­ activity refers to overdrafts that occur on an account.

Do I pay ChexSystems or the bank?

It depends. If your report contains a record of an outstanding debt and you have received collection notices from ChexSystems Collection Agency, you pay ChexSystems Collection Agency directly by sending your check or money order to:

ChexSystems
Attn: Consumer Relations
7805 Hudson Road, Suite 100.
Woodbury, MN 55125

In other cases, you pay the bank or credit union directly.

How do I add a statement to my file?

You are entitled to add a brief statement to your consumer file describing the nature of your dispute of the information. If you wish to add a statement to your file, you must submit your statement in writing with a clear indication that you wish the statement to be added to your file, ensuring that you sign the request. If you would like assistance in writing a clear summary of your statement, you may contact ChexSystems or obtain the assistance from your Attorney.

How do I contact ChexSystems?
CALL
ChexSystems
Consumer Relations
1-800-428-9623
(Recording only-Instructions)

WRITE
ChexSystems
Attn: Consumer Relations
7805 Hudson Road, Suite 100.
Woodbury, MN 55125
FAX
602-659-2197

Inquiry about negative information on file:

Information you will have to send if you have been rejected by a bank or you have received notification that there is negative information on file that shows you still owe a bank money.

Either send your request in writing or by fax. Make sure you have available the following information to submit to them:

* your full name and any alias names used
* your current and prior address (5 years)
* your social security number
* your driver license and/or ID card number
* any business you signed on during the pass 5 years.

We hope that you can resolve your personal problem. If we can assist you further, please contact this office by phone, e-mail, or in writing.

Source:ckfraud.org

Wednesday, December 2, 2009

Get Checking Michigan financial education program

One way of getting out from chexsystems is through education.Well, it is the best way because we can actually learn and understand where the mistakes that lead to your name listed in chexsystems list.For those who interested, there was Get checkingn program.One of it held in Michigan called Get Checking Michigan program conducted under a new program alliance by CheckingNetwork USA. Get Checking Michigan offers consumers an opportunity to restore banking privileges with participating financial institutions.

Get Checking is a financial education program designed specifically to help consumers re-gain access to banking.

Get Checking is a six-hour class for individuals who are locked out of banking due to a NSF reported to ChexSystems by the former bank. Consumers seeking a second chance and wanting to learn more are invited to REGISTER...

- Order your ChexSystems report by calling 1-800-428-9623 or visit www.consumerdebit.com to request your free copy. Bring the ChexSystems report to class and proof of restitution!
- Review the class schedule link and complete the registration form to register for a location nearest you.
- Registration fees are payable with a money order: $40 per person or $60 per couple. Registration fees must be paid in advance. Call 1-866-246-8852 for pre-registration details.
- Get Checking Michigan is open weekdays from 9:00 am to 5:00 pm. For more information, call 1-866-246-8852 during normal business hours.

Monday, November 30, 2009

Do I need a lawyer if I reported to ChexSystems?

Many people are unaware of the existence of ChexSystems until it is too late and are reported to ChexSystems by their banks. Normally, if you keep your accounts properly, ChexSystems will not be a problem for you. However, banks sometimes mistakenly report by consumers ChexSystems and sometimes consumers are perceived negatively because they reported being defrauded until too late.

Hence it is important to be forewarned about what is ChexSystems, what if you are reported to them, and what resources you have once been reported. Although this FAQ provides general information about ChexSystems and the process of the dispute have been reported, is not intended to take the place of qualified legal counsel.

If you have been reported to ChexSystems and feels that there are other legal implications, you should seek advice from a qualified attorney. reported to them, and what resources you have once been reported. Although this FAQ provides general information about ChexSystems and the process of the dispute have been reported, is not intended to take the place of qualified legal counsel. If you have been reported to ChexSystems and feels that there are other legal implications, you should seek advice from a qualified attorney.

Wednesday, November 25, 2009

How to Open a checking account while in ChexSystems

The ChexSystems provides verification services to deposit account to the members of your financial institution to help identify applicants that you may have a history of account mishandling. The service seems useful, and it is for banks and financial institutions. It helps them to be alert for fraud and other abuses. Habitual and those who intentionally write checks must have their criminal activities recorded in ChexSystems. However, not all activities are negative instances of fraud or intentional misuse. Many consumers have written at least one check that has bounced back and if he had closed a checking account in the negative and not pay the negative balance in time, the bank had informed consumers ChexSystems.

Each report submitted to ChexSystems remains on file for five? You, unless the bank or credit union that filed the report with them has been eliminated or ChexSystems becomes obligated to delete the file in accordance with the law . However, if a collection is reported amount is paid, it is obliged to mark the account as paid.

If reporting to ChexSystems sure not to close the checking accounts of any other you may have. Pay all overdraft fees as soon as possible. Make a good personal check in which they are written out. Once you have paid the overdraft fees and satisfied everyone that had received a returned check, then make sure you have an explanation of the material inserted into your ChexSystems file.

Just because you are in ChexSystems, there are still ways to get a checking account in a bank. Sometimes this can be overlooked by the official bank of what may be able to open a new account. There are also many online banks that offer second chance checking accounts to people who have been reported to ChexSystems.

Sunday, November 22, 2009

ChexSystems Questions and Answers (Q&A) Session 3

There are so many questions asked when it comes to chexsystems.Of course people are afraid of it since chexsystems makes you trouble since you can't
What ChexSystems Does
ChexSystems simply keeps records about people who have “abused” or mismanaged a deposit account. In other words, they have a list of people who bounce checks or owe a bank some money.

If you bounce checks, your bank may report you and your activity to ChexSystems. ChexSystems then shares that information with other institutions that ask about you. It’s kind of like an agreement among the banks to help each other avoid risky customers.

Any negative reports are kept on file for 5 years. After that time, ChexSystems removes the report. In addition, a reporting bank can ask ChexSystems to remove a negative report.

ChexSystems also offers some additional identity verification services to banks, but the meat-and-potatoes is the risk reporting.


What ChexSystems Does Not Do
ChexSystems does not decide whether or not you should be allowed to have a bank account. They simply tell an inquiring bank what they know, and the bank makes the decisions.

In addition, ChexSystems doesn’t have a complete history on everybody. First, ChexSystems only keeps records of negative items. Contrast this to a credit bureau that also keeps records of well maintained debts. Another way to look at this: if you’ve got a credit history it generally helps; if you’ve got a ChexSystems history it hurts you.

ChexSystems is only as good as the information it receives. If a bank fails to report a mismanaged account, ChexSystems will never know. Likewise, ChexSystems may have erroneous information that the consumer needs to correct

Monday, October 26, 2009

ChexSystems Questions and Answers (Q&A) Session 2

There is a lot of questions asked upon chexsystems especially a list of non chexsystems banks available out there.But still we need to understand what really is chexsystems and what does it capable of restricting you or prohibit you some action such as opening a new checking account.These ChexSystems Questions and Answers (Q&A) Session might help you understand chexsystems well.

Who is ChexSystems?

Chex Systems, Inc. provides account verification services to its financial institution members to aid them in identifying account applicants who may have a history of account mishandling (for example, people whose accounts were overdrawn and then closed by them or their bank).


Is ChexSystems a credit bureau?

Chex Systems, Inc. is a consumer-reporting agency governed by the federal Fair Credit Reporting Act (FCRA) and other laws. The Federal Trade Commission enforces the FCRA.



How long does the report stay on file? How do I get it deleted?

Each report submitted to ChexSystems remains on our files for five years, unless the source of the information requests its removal or ChexSystems becomes obligated to remove it under applicable law.



My account was paid. Why wasn't the report removed?

A reporting member is under no obligation to remove an accurate report of account mishandling due to payment of monies owed. However, the member is obligated to update the report with a paid in full or settled in full date when applicable.



How can I see what is in my file?

You can order a copy of your report from ChexSystems.



Why does my consumer report only show the last 4 digits of my Social Security number, Driver's License number and/or account number?

This information is masked to protect the privacy of your personal information. If you would like to receive a copy of your report with unmasked data, please submit your request in writing, with a clear indicatation of what information you would like to receive unmasked.



How do I dispute information?

ChexSystems will reinvestigate any item listed in your consumer report that you believe may be inaccurate or incomplete. Please select the following link to obtain information about how to submit your dispute. If you believe the information listed on your report under Drivers License Verification is incorrect, please refer to State DMV Contact Information.



How do I add a statement to my file?

You are entitled to add a brief statement to your consumer file describing the nature of your dispute of the information. Please select the following link to obtain information about how to submit your statement.



Why do I have to give you personal information, like my and driver's license number?

We ask for this information to ensure that we make a complete and accurate search and are able to identify all information that may pertain to you.



Why did you decline my account?

ChexSystems neither approves nor declines accounts. The decision depends on the policies of the institution you attempt to do business with.



Why can't I get a copy of my spouse's report?

We are required by law to deal directly with the individual to whom the information pertains. We strictly adhere to this to protect consumer privacy.
To discuss the information with anyone else, we must receive a notarized Power of Attorney or specific written instructions, signed by the consumer whose information is being requested, authorizing us to disclose the information to the person named in the Power of Attorney.



What does NSF activity mean?

NSF (or non-sufficient funds) activity refers to overdrafts that occur on an account.



How can I opt-out of pre-screened offers of credit?

Under the federal Fair Credit Reporting Act (FCRA), consumer credit reporting agencies are permitted to include your name on lists used by creditors or insurers to make "pre-screened" offers of credit or insurance that are not initiated by you. The FCRA also provides you the right to "Opt-Out", which prevents consumer credit reporting agencies from providing your credit file information for "pre-screened" offers. If you choose to opt-out, your name and address will be removed from the lists these offers are based on. You may opt-out with the nationwide credit bureaus at 1-888-5 OPTOUT (1-888-567-8688). You may opt-out with ChexSystems at 1-877-OPTOUT 5 (1-877-678-6885).



Who has access to my consumer file?

ChexSystems is governed by the Fair Credit Reporting Act (FCRA), consumer protection legislation designed to ensure that the gathering and sharing of consumer information is done accurately, fairly and with respect for the consumer's right to privacy. You can request a copy of your consumer report at any time. In accordance with the FCRA, your consumer report can only be disclosed to others having a permissible purpose (legal right) for that information. Examples of legitimate requests include:
According to your written instructions
A business transaction initiated by you
Pursuant to a court order or federal grand jury subpoena
Use of information for employment purposes, with your written permission
Your application for a license or other benefit granted by the government, when consideration of financial responsibility is required by law
A child support determination, under certain circumstances



How do you handle online security?

All online transactions will require the use of a secure browser such as Netscape Navigator 2.0 or higher, or Microsoft Internet Explorer 3.0 or higher.
ChexSystems, Inc recognizes the privacy of the information you provide to us and takes steps to ensure the privacy and security of consumer transactions.
We use Secure Socket Layer (SSL) to encrypt internet transactions, which makes it safe to enter and transmit personal information over the Internet.



How can I tell if my online session is encrypted?

If you are running Netscape Navigator, look in the lower left-hand corner of the browser. You will see a small closed lock icon as an indication that your session is running in an encrypted mode. When your session is not encrypted you will see an open lock icon.
If you are using Internet Explorer, you will see a lock icon displayed in the bottom right corner of the window when you are on a secure page.



What are my rights as a consumer under the FCRA?

The FTC has published a summary of your rights under the FCRA. This information can be found by selecting the following link:Summary of Rights.

You can always go visit ChexSystems Questions and Answers (Q&A) Session for more similar questions and answers that people asked about chexsystems.

Tuesday, October 13, 2009

ChexSystems Questions and Answers (Q&A) Session

What is ChexSystems?

ChexSystems provides deposit account verification services to its financial institution members to aid them in identifying account applicants who may have a history of account mishandling (for example, people whose accounts were overdrawn and then closed by them or by their bank). ChexSystems is also licensed to do business as ChexSystems Collection Agency providing debt collection services to members participating in this service.

Is ChexSystems a credit bureau?

ChexSystems is a consumer-reporting agency governed by the Fair Credit Reporting Act (FCRA) and other laws. ChexSystems Collection Agency is a debt collector subject to the Fair Debt Collection Practices Act (FDCPA) and other laws. The Federal Trade Commission enforces the FCRA and FDCPA.

How long does the report stay on file?
How do I get it deleted?

Each report submitted to ChexSystems remains on our files for five years, unless the bank or credit union that filed the report requests its removal or ChexSystems becomes obligated to remove it under applicable law. The decision to delete a report is entirely up to each bank or credit union and its individual policies.

I paid the bank. Why wasn't the report removed?

A reporting member is under no obligation to remove an accurate report of account mishandling due to payment of monies owed. However, if a collection amount is reported, the member is obligated to mark the account as paid.

How can I see what is in my file?

You can order a copy of your report from ChexSystems.

How do I dispute information?

ChexSystems Consumer Relations Department helps people who believe their file contains misinformation. Visit disputes for more information.

Why do I have to give you personal information, like my social security number and drivers license number?

ChexSystems ask for this information to ensure that they make a complete and accurate search and are able to identify all information that may pertain to you.

Why did you tell the bank not to open an account for me?

ChexSystems neither approves nor declines accounts for banks and credit unions. The decision is entirely up to them.

Why wasn't my ChexSystems report removed when I filed bankruptcy?

A bankruptcy filing only affects the collection of outstanding debts. It does not require the removal of accurate factual information concerning your account.

Why can't I get a copy of my spouse's report?

ChexSystems is required by law to deal directly with the individual to whom the information pertains. They strictly adhere to this to protect consumer privacy. To discuss the information with anyone else, ChexSystems must receive a notarized Power of Attorney or specific written instructions, signed by the consumer whose information is being requested, authorizing ChexSystems to disclose the information to the person named in the Power of Attorney.

What does NSF activity mean?

NSF ­ or non-sufficient funds ­ activity refers to overdrafts that occur on an account.

Do I pay ChexSystems or the bank?

It depends. If your report contains a record of an outstanding debt and you have received collection notices from ChexSystems Collection Agency, you pay ChexSystems Collection Agency directly by sending your check or money order to:

ChexSystems
Attn: Consumer Relations
7805 Hudson Road, Suite 100.
Woodbury, MN 55125

In other cases, you pay the bank or credit union directly.

How do I add a statement to my file?

You are entitled to add a brief statement to your consumer file describing the nature of your dispute of the information. If you wish to add a statement to your file, you must submit your statement in writing with a clear indication that you wish the statement to be added to your file, ensuring that you sign the request. If you would like assistance in writing a clear summary of your statement, you may contact ChexSystems or obtain the assistance from your Attorney.

How do I contact ChexSystems?
CALL
ChexSystems
Consumer Relations
1-800-428-9623
(Recording only-Instructions)

WRITE
ChexSystems
Attn: Consumer Relations
7805 Hudson Road, Suite 100.
Woodbury, MN 55125
FAX
602-659-2197

Inquiry about negative information on file:

Information you will have to send if you have been rejected by a bank or you have received notification that there is negative information on file that shows you still owe a bank money.

Either send your request in writing or by fax. Make sure you have available the following information to submit to them:

* your full name and any alias names used
* your current and prior address (5 years)
* your social security number
* your driver license and/or ID card number
* any business you signed on during the pass 5 years.

We hope that you can resolve your personal problem. If we can assist you further, please contact this office by phone, e-mail, or in writing.